Dosemark Support

Need a hand with Dosemark? We're happy to help.

Contact

The fastest way to reach us is by email — we usually reply within 1–2 business days.

To help us resolve your issue quickly, please include:

Your device model and iOS version
The app version (Dosemark → Settings)
A short description of what you expected and what actually happened

Frequently Asked Questions

How do reminders work?

Dosemark schedules local notifications for each scheduled dose time. If you're not seeing reminders, make sure notifications are allowed for Dosemark in iOS Settings → Notifications.

Does my data sync across devices?

Yes, optionally. Turn on iCloud sync in Settings and your medications, schedules, and history stay in step across your devices through your own private iCloud. Sync is off until you enable it.

Can I track medications for more than one person?

Yes. Dosemark supports multiple profiles — for example, yourself, a parent, and a child — each with its own medications, schedules, and history. Switch between profiles from the top of the Today screen.

Is my health data private?

Yes. Dosemark doesn't collect your data, run analytics, or show ads. Everything stays on your device and, if you enable sync, in your own private iCloud. See our Privacy Policy for details.

How do I delete my data?

Delete individual medications, profiles, or records inside the app, or remove the app to clear its local data. If you used iCloud sync, you can also remove its data from your iCloud settings.

Privacy

Read how Dosemark handles your data in our Privacy Policy.